Refund Policy

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Effective Date: 24-03-2025

At 3D Education Partner, we are committed to providing high-quality 3D education services and ensuring customer satisfaction. This Refund Policy outlines the terms under which refunds may be issued. By using our services, you agree to the terms set forth below.

1. Eligibility for Refunds Refunds may be issued under the following circumstances:

Technical Issues: If you are unable to access or use our services due to verified technical problems caused by us.

Service Dissatisfaction: If the service does not match the description provided at the time of purchase, and you notify us within the specified refund request period.

Unauthorized Charges: If you identify unauthorized transactions on your account, subject to verification by our support team.

2. Refund Request Period

    • Refund requests must be submitted within [X days] of the original purchase date or the start of the service.
    • Refunds will not be considered after this period.

3. Non-Refundable Situations Refunds will not be issued under the following conditions:

    • Change of mind after purchase.
    • Failure to use the service within the subscription or access period.
    • Issues caused by user error, such as entering incorrect information during registration.
    • Violation of our Terms and Conditions or Privacy Policy.

4. Process for Requesting a Refund To request a refund, please follow these steps:

    • Contact our support team at [Support Email Address] with your order details, including your purchase receipt and a description of the issue.
    • Our team will review your request and may ask for additional information to verify your claim.
    • Approved refunds will be processed within [X business days] of approval.

5. Refund Method Approved refunds will be issued to the original payment method used during the transaction. Depending on your payment provider, it may take additional time for the funds to appear in your account.

6. Disputes and Chargebacks If you have concerns about a transaction, please contact us directly before initiating a chargeback. We are committed to resolving disputes amicably and efficiently.

7. Amendments to the Refund Policy We reserve the right to update or modify this Refund Policy at any time. Changes will be effective immediately upon posting on our website. Continued use of our services constitutes acceptance of the updated policy.

8. Contact Information For questions or concerns regarding this Refund Policy, please contact us at: support@3deductionpartner.com